We operate in accordance with the terms of use, which you can here. The issue of data confidentiality is very important to us. You can find more information about the security of your data here.

By using Reddy Services, you accept our Personal Data Processing Policy and you agree not to use Reddy Services for any illegal activities according to the legislation of the country where you are located.

“Reddy Services” refers to:

• the mobile and desktop apps which can be accessed at: https://help.reddy.team/doku.php?id=en
• the web app which can be accessed at: web.reddy.team
• Reddy Solution, which includes Reddy Server and Reddy API.
• Other Reddy apps or features which we are developing and which we may offer in future.

We reserve the right to update these Terms of Use at a later time.

1. General Terms

This personal data processing policy defines the procedure for processing personal data and the measures to ensure the security of personal data, undertaken by Reddy (hereinafter referred to as “the Operator”).

1.1. The Operator considers its main priority and condition for carrying out its activities to be the protection of human and civil rights and freedoms when processing personal data, including the protection of the right to a private personal and family life.

1.2. The Operator’s policy regarding the processing of personal data (hereinafter referred to as “the Policy”) applies to any information which the Operator may receive about users making use of the services available at: https://help.reddy.team/doku.php?id=enstart.

2. Key Terms Used in the Policy

2.1. Automated processing of personal data – the processing of personal data using computing technology.

2.2. Blocking personal data – temporary cessation of the processing of personal data (with the exception of cases where processing is necessary to update personal information).

2.3. Service – a set of mechanisms and graphic and information-related materials, along with the computer software and databases which ensure their accessibility on the internet, available at: https://help.reddy.team/doku.php?id=enstart;

2.4. Personal data information system – all the personal data contained in the databases, along with the information technology, hardware and software used to process it.

2.5. Anonymization of personal data – actions which make it impossible to identify, without additional information, the specific User to whom the personal data relates, or any subject of the personal data.

2.6. Processing personal data – any action (operation) or series of actions (operations) carried out with or without the use of automation equipment on personal data, including the collection, recording, systemization, accumulation, storage, updating (editing), recovery, use, transmission (distribution, supplying, accessing), anonymization, blocking, deletion or destruction of personal data.

2.7. Operator – a state or municipal body, or a legal entity or an individual either independently or in collaboration with other persons organizing and/or carrying out the processing of personal data, and defining the purposes of processing personal data, the contents of the personal data being processed, and the actions (operations) being performed on personal data.

2.8. Personal data – any information relating directly or indirectly to an identified or identifiable Service User.

2.9. User – any visitor of the Services.

2.10. Provision of personal data – actions intended to disclose personal data to a specific person or a specific group of persons.

2.11. Distribution of personal data – any actions intended to disclose personal data to an unspecified group of persons (transmission of personal data) or to view the personal data of an indefinite number of individuals, including publishing personal data in the mass media or on information and telecommunication networks, or providing access to personal data by any other means.

2.12. Cross-border transmission of personal data – the transmission of personal data to the territory of a foreign state, to a government body of a foreign state, or to a foreign individual or legal entity.

2.13. Destruction of personal data – any actions leading to the irreversible destruction of personal data in a personal data information system, where the contents of the personal data cannot be later recovered, and/or the destruction of tangible media containing personal data.

3. The Operator May Process the Following User Personal Data

3.1. Data on a user’s personal profile.

3.2. Messages.

3.3. Contacts.

3.4. Anonymous data about visitors (including cookies) using internet statistical services.

3.5. The above-listed data is covered by the general term “Personal Data” hereinafter in the text of the Policy.

4. Purposes of Processing Personal Data

4.1. The purpose of processing Users’ personal data is to provide access to the Reddy services and to ensure the successful operation of these services in order to meet the needs of users when using Reddy.

4.2. The Operator also has the right to notify the User about new products and services, along with special offers and various events. Users may always opt out of receiving information messages by sending an email to the Operator at support@reddy.team with the heading “I no longer wish to receive notifications about new products, services and special offers”.

4.3. Anonymized User data collected using internet statistical services helps gather information on User activity and improve the operational quality of the Services.

5. Legal Basis for Processing Personal Data

5.1. The Operator processes Users’ personal data only if it has been filled out and/or sent by the User independently through special forms found within the Services. By filling out these forms and/or by sending their personal data to the Operator, Users confirm their agreement to this Policy.

5.2. The Operator shall not process a User’s anonymized data if doing so is forbidden on the User’s devices.

6. Procedure for Collecting, Storing, Transmitting and Otherwise Processing Personal Data

The security of the personal data processed by the Operator is guaranteed through the implementation of the legal, organizational and technical measures necessary to fully meet the requirements of current legislation on protecting personal data.

6.1. The Operator guarantees the security of personal data and takes every possible measure to prevent unauthorized access to personal data.

6.2. Under no circumstances shall Users’ personal data be shared with third parties, except in order to comply with current legislation.

6.3. In the event that personal data is found to be inaccurate, Users may update it independently by notifying the Operator via email at support@reddy.team with the heading “Update personal data”.

6.4. There is no time limit for processing personal data. At any time, Users may withdraw their consent to the processing of their personal data by notifying the Operator via email at support@reddy.team with the heading “Withdraw consent to the processing of personal data”.

7. Cross-border Transmission of Personal Data

7.1. Before transmitting personal data abroad, the Operator must be certain that the foreign state onto whose territory the personal data is to be sent can guarantee secure protection of the rights of the personal data subjects.

7.2. Cross-border transmission of personal data to the territory of foreign states which do not meet the aforementioned requirements may be carried out only with the written consent of the personal data subject to the cross-border transmission of their personal data and/or in case of fulfillment of an agreement to which the personal data subject is a party.

8. Final Clauses

8.1. Users may receive explanations on any issue regarding the processing of their personal data by contacting the Operator via email at support@reddy.team.

8.2. Any changes made to the personal data processing policy by the Operator shall be reflected in this document. The Policy remains in force indefinitely until it is replaced with an updated version.

8.3. The current version of the Policy is freely available online and can be accessed at http://help.reddy.team/doku.php?id=en:privacy